Frequently Asked Questions

Product Questions

Can I Keep the Case On My Phone?

Yes!  In fact we encourage you to keep your phone case on your phone while you use PhoneSoap. Our case is where we pass most of the germs from our hands. PhoneSoap was designed to fit your phone with the case on.  If you have a thicker case with additional accessories like a pocket socket then please refer to the PhoneSoap 3 dimensions to make sure it will meet your needs. 


What are the differences between the PhoneSoap 3 and PhoneSoap 2?

The PhoneSoap 3 has the same beautiful design as the PhoneSoap 2 and still contains the same powerful UV-C germicidal lights that will sanitize your phone is 10 mins.  However, there are three main differences to the PhoneSoap 3 including:

1. Cord Management - PhoneSoap 3 has improved its cord management by creating a passage for the cord to pass out the side of the device instead of needing to be threaded through.  This improves the user experience and allows you more easily attach your phone to the charging cable while using the PhoneSoap.

2. Additional Charging Port - An additional port has been added to the back of the phone to transform the device into a charging hub.  This allows you to charge multiple devices at the same time.

3. An Included Microfiber Pad - The microfiber cloth surrounds a foam pad making it easy to clean your device screens and remove any unwanted smudges especially in those hard to get areas without damaging or scratching the surface.

Will PhoneSoap work with my phone?

PhoneSoap works with all smart phone models, including:

  • iPhone X
  • iPhone 8/8 Plus
  • iPhone 7/6 Plus
  • iPhone 7/6
  • Android
  • Windows Phone
  • Samsung
  • Blackberry
  • HTC
  • Nokia

PhoneSoap also works with other electronic devices, including cameras, iPods, remote controls and more.

Can I charge my phone while using PhoneSoap?

Yes, charge your phone by connecting your charging cord to your phone and then plug it into the universal USB charging port on the back of the PhoneSoap. If you put in a device other than a phone (a point and shoot camera, an iPod) that charges through USB, you can also charge it inside PhoneSoap.

Will I still be able to hear my alarm and notifications when my phone is inside PhoneSoap?

Yes, PhoneSoap 2.0 and 3 are designed with special acoustics to let you hear your notifications and alarms when your phone is inside. Let your phone charge in overnight or at the office – you’ll hear your phone's sounds loud and clear.

Does PhoneSoap have any wholesale opportunities?

We’re always looking to partner with people and companies who share our vision of delivering quality products with superior customer service. If you're interested, please contact us. (866) 432-0525

Can PhoneSoap clean anything else?

While PhoneSoap was created with phones and tablets in mind, you can use it to sanitize just about anything. If you can fit it inside, PhoneSoap will disinfect it.

The PhoneSoap 2.0 is 6.8" long x 3.74" wide x 0.84" high.

The PhoneSoapXL is 3" long x 12.4" deep x 9.75" high.

PhoneSoap 3

The best way to clean your phone.

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