Legal and Privacy Policies

Legal

LIMITED WARRANTY COVERAGE

PhoneSoap’s warranty obligations are limited to the terms set forth below: PhoneSoap, as defined below, warrants PhoneSoap-branded hardware products against defects in materials, electronics and workmanship under normal use to the original end-user purchaser for the Warranty Period. If a hardware or electric defect arises and a valid claim is received within the Warranty Period, at its option, PhoneSoap will either (1) repair the hardware defect at no charge, using new or refurbished replacement parts, or (2) exchange the product with a product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product, or (3) refund the purchase price of the product. PhoneSoap may request that you replace defective parts with new or refurbished user-installable parts that PhoneSoap provides in fulfillment of its warranty obligation. A replacement product or part, including a user-installable part that has been installed in accordance with instructions provided by PhoneSoap, assumes the remaining warranty of the original product or thirty (30) days from the date of replacement or repair, whichever provides longer coverage for you. When a product or part is exchanged, any replacement item becomes your property and the replaced item becomes PhoneSoap’s property. Parts provided by PhoneSoap in fulfillment of its warranty obligation must be used in products for which warranty service is claimed. When a refund is given, the product for which the refund is provided must be returned to PhoneSoap and becomes PhoneSoap’s property.

EXCLUSIONS & LIMITATIONS

PhoneSoap does not warrant that the operation of the product will be uninterrupted or error-free. PhoneSoap is not responsible for damage arising from failure to follow instructions relating to the product’s use. For warranty periods over 1 year, you will be responsible for shipping charges to and from PhoneSoap, or PhoneSoap's designee.

This warranty does not apply: (a) to damage caused by use with non-PhoneSoap products; (b) to damage caused by accident, abuse, misuse, flood, fire, earthquake or other external causes; (c) to damage caused by operating the product outside the permitted or intended uses described by PhoneSoap; (d) to damage caused by service (including upgrades and expansions) performed by anyone who is not a PhoneSoap representative; (e) to a product or part that has been modified to significantly alter functionality or capability; (f) to consumable parts, unless expressly specified and damage has occurred due to a defect in materials or workmanship.

TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, STATUTORY, EXPRESS OR IMPLIED. AS PERMITTED BY APPLICABLE LAW, PHONESOAP SPECIFICALLY DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS. IF PHONESOAP CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS EXPRESS WARRANTY AND TO REPAIR OR REPLACEMENT SERVICE AS DETERMINED BY PHONESOAP IN ITS SOLE DISCRETION. No PHONESOAP reseller, agent, or employee is authorized to make any modification, extension or addition to this warranty.

EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE EXTENT PERMITTED BY LAW, PHONESOAP IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, USE OF, OR THE INABILITY TO USE, THE MATERIALS ON THIS SITE OR THE PERFORMANCE OF THE PRODUCTS, EVEN IF PHONESOAP HAS BEEN ADVISED TO THE POSSIBILITY OF SUCH DAMAGES, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOSS OF USE; LOSS OF REVENUE; LOSS OF ACTUAL OR ANTICIPATED PROFITS (INCLUDING LOSS OF PROFITS ON CONTRACTS); LOSS OF THE USE OF MONEY; LOSS OF ANTICIPATED SAVINGS; LOSS OF BUSINESS; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION; LOSS OF, DAMAGE TO OR CORRUPTION OF DATA; OR ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE HOWSOEVER CAUSED INCLUDING THE REPLACEMENT OF EQUIPMENT AND PROPERTY.

PhoneSoap has made every effort possible to make certain the information contained on this Site is accurate and reliable; however, since the information is gathered from several sources, it is provided "AS IS." PhoneSoap EXPRESSLY DISCLAIMS ALL WARRANTIES AND/OR CONDITIONS, EXPRESS OR IMPLIED, AS TO ANY MATTER WHATSOEVER RELATING TO OR REFERENCED BY THIS SITE. PHONESOAP MAY MAKE CHANGES TO THE MATERIALS AND SERVICES AT THIS SITE, INCLUDING THE PRICES AND DESCRIPTIONS OF ANY PRODUCTS LISTED HEREIN, AT ANY TIME WITHOUT NOTICE. THE MATERIALS OR SERVICES AT THIS SITE MAY BE OUT OF DATE, AND PHONESOAP MAKES NO COMMITMENT TO UPDATE SUCH MATERIALS OR SERVICES. THIS SITE CAN BE ACCESSED FROM OTHER COUNTRIES AND MAY CONTAIN INFORMATION AND/OR REFERENCES TO PHONESOAP PRODUCTS, SERVICES, OR PROGRAMS THAT HAVE NOT BE ANNOUNCED IN YOUR COUNTY. THESE REFERENCES DO NOT IMPLY THAT PHONESOAP INTENDS TO ANNOUNCE SUCH PRODUCTS, SERVICES, OR PROGRAMS IN YOUR COUNTRY.

Privacy Policy

At PhoneSoap we are committed to the appropriate use and protection of our customers' personal information. We have set forth the information we collect and the way we collect, store, use and disclose your information herein. Personal information supplied to PhoneSoap through our online store for product purchase is private and secure. Such information is considered confidential and may only be used for internal uses. For marketing lists or notifications, your personal information is considered confidential and is used only for customer communication and product development purposes. We do not sell your information to third-parties. If you have any questions about our Privacy Policy, access to or use of your personal information, contact us at cs@phonesoap.com with "Privacy Policy" in your subject.

WHAT INFORMATION DO WE COLLECT, AND HOW DO WE COLLECT IT?

We may collect personally identifiable information when you interact with or purchase from us. This information may include:

  • Your name, address and phone number
  • Your mailing and billing address
  • Your e-mail address
  • Your credit card information
  • Any other information that we may voluntarily collect from you on our website or through alternate means

We may use this information in accordance with this policy, and we may also use this information to improve our products, services and advertising.

USE OF ONLINE TECHNOLOGY AND COOKIES

We do use online tools to help us recognize you when you visit our website. To assist us in personalizing your experience, to better serve your needs and to simplify our user’s navigation, we may receive information when you visit our websites and store it in our log files. This information includes IP addresses, browser type and language, clickstream data, referring and exit pages, and other information stored using a cookie.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use your personal information to conduct our normal business, namely for the fulfillment of our products. Here are other examples of how your personal information may be used:

  • To place and fulfill your order.
  • To understand what our users want, and develop new products and services.
  • We may use third-party advertising and marketing companies to aid in serving relevant site content to users or to serve ads on our behalf. These companies may employ cookies and web beacons to measure advertising effectiveness. This gives us insight into what pages are visited the most, what products are being received the best, and other information to help us enhance your experience. Any information collected via cookies and web beacons by third parties is not linked to personal information collected by PHONESOAP.
  • To contact you regarding upcoming product launches, deals and other communications. If you have opted in to our email newsletters, you can opt out at any time from an email itself.
  • When we have believe it is necessary to protect our rights or the rights of our customers or when required by law.
  • To gather market research information about our customers and to analyze behavior and needs for internal use.
  • To communicate any opportunities the user voluntarily participated in (promotions, contests, community, etc).

For areas on this Site that require user-supplied information or communications, such as bug reports, customer testimonials, or E-mail correspondence (collectively, 'User Content') you grant PHONESOAP an unrestricted, worldwide, irrevocable license to use, modify, reproduce, display, perform, and distribute such User Content. However, we will not release your personal information, e-mail address, name or otherwise publicize the fact that you submitted such User Content to us unless: a) you grant us permission to do so; b) we first notify you that the User Content you submit will be published or otherwise used with your name on it; or c) we are required to do so by law.

CHILDREN

We honor and respect children’s privacy. We will not knowingly or intentionally collect information from children under 13 years of age. If you are under the age of 13, please do not submit any personal information to us, and rely on a parent or guardian to assist you. If we find that any personal information is collected from a person under the age of 13, we will remove the information from our database.

SECURITY MEASURES

We use Secure Socket Layer (SSL) technology to encrypt any data you provide when placing an order with us via our web store.

If you are purchasing our products and services from one of our distributers, please refer to their privacy policies.