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Welcome, and thank you for purchasing PhoneSoap UV Sanitizer and Charger with Phone Shine by Lori Greiner! We’ve included here a video tutorial of how to operate the PhoneSoap UV Sanitizer and Charger, as well as a short demonstration of the Phone Shine. Please contact us at (866) 432-0525 or cs@phonesoap.com for further questions – we are happy to help! FAQ Can I leave my case/screen protector on my phone? Yes! That is the part you touch, so we actually encourage you to leave them on so they get sanitized, too! When I close the lid after I finish using PhoneSoap, it starts another cycle. Do I need to unplug it? Nope! PhoneSoap was designed with this in mind so you are always putting your phone into a clean space. It does not use heat, so it is safe to let it run another cycle. Additionally, it uses minimal energy and the bulbs have a very long lifespan, as well as a lifetime warranty! How do I “lock” my phone? This means you need to make sure your screen is disabled or turned off. For most smartphones, there is a button you regularly push to turn your screen on and off. What else can I put inside PhoneSoap? Anything that fits inside! Credit cards, keys, smartwatch - you name it. As long as it fits and is not wet, you can sanitize it using PhoneSoap. Clinically Proven Results. Kills 99.99% of Staph, E. Coli, and Salmonella. REGISTER We believe in the quality of our product. We offer a 1-year limited warranty on our product. Exclusions and limitations may apply. Register here.