Welcome, and thank you for purchasing PhoneSoap UV Sanitizer and Charger with Phone Shine by Lori Greiner! We’ve included here a video tutorial of how to operate the PhoneSoap UV Sanitizer and Charger, as well as a short demonstration of the Phone Shine. Please contact us at (866) 432-0525 or cs@phonesoap.com for further questions – we are happy to help!

Can I leave my case/screen protector on my phone?

Yes! That is the part you touch, so we actually encourage you to leave them on so they get sanitized, too!

When I close the lid after I finish using PhoneSoap, it starts another cycle. Do I need to unplug it?

Nope! PhoneSoap was designed with this in mind so you are always putting your phone into a clean space. It does not use heat, so it is safe to let it run another cycle. Additionally, it uses minimal energy and the bulbs have a very long lifespan, as well as a lifetime warranty! 

How do I “lock” my phone?

This means you need to make sure your screen is disabled or turned off. For most smartphones, there is a button you regularly push to turn your screen on and off.

What else can I put inside PhoneSoap?

Anything that fits inside! Credit cards, keys, smartwatch - you name it. As long as it fits and is not wet, you can sanitize it using PhoneSoap.

www.phonesoap.com/warranty We believe in the quality of our product. We offer a 1-year limited warranty on our product. Exclusions and limitations may apply.